Our Standards
We are committed to meeting the highest accessibility standards to ensure our digital presence serves all users effectively:
WCAG 2.1 / 2.2 Compliance
We follow the Web Content Accessibility Guidelines as recommended by the W3C:
- Level A: Basic accessibility requirements
- Level AA: Enhanced accessibility features
Legal Compliance
Our accessibility efforts align with:
- ADA: Americans with Disabilities Act
- AODA: Accessibility for Ontarians with Disabilities Act
What We Do
Our comprehensive approach to accessibility includes multiple layers of testing and improvement:
Automated & Manual Testing
We conduct regular automated audits and comprehensive manual reviews to identify and address accessibility barriers.
Our Testing Approach:
Assistive Technology Testing
We regularly test our website and services with leading assistive technologies to ensure compatibility and usability.
Technologies We Test With:
Continuous Improvement
We continuously identify and fix accessibility issues to improve usability and user experience for all visitors.
Training & Governance
We engage in ongoing training and governance, using an internal accessibility roadmap to maintain and enhance accessibility standards.
Compatibility Commitment
Our site is designed to be compatible with modern web browsers and common assistive technologies. We strive to provide a consistent, accessible experience across all platforms.
Browser Support
Device Support
If you experience any issues with compatibility, please don't hesitate to get in touch with us. We're here to help ensure you have the best possible experience.
How You Can Help
We welcome your feedback and are committed to continuous improvement. If you encounter any barriers or have suggestions, your input helps us create a better experience for everyone.
Get in Touch
What We'd Like to Hear About
Any difficulties you encounter while using our site
Ideas for how we can make our site more accessible
Features that work well for you
Problems with assistive technology compatibility
Alternate Formats
If you need content in an alternate format, we're here to help. We'll work with you to provide an accessible version that meets your specific needs.
Available Formats
Large Print
High-contrast, enlarged text versions
Audio
Spoken versions of written content
Braille
Tactile reading format for the visually impaired
Digital
Enhanced digital formats for screen readers
Request an Alternate Format
Contact us with your specific needs, and we'll provide the content in your preferred accessible format.
Request FormatStatement Review
This accessibility statement reflects our ongoing commitment to digital inclusion and will be regularly updated to ensure accuracy and relevance.
We update this statement when:
- Significant website changes are made
- New accessibility features are implemented
- Legal or regulatory standards are updated
- User feedback indicates necessary revisions